Beschreibung

This revised and expanded version of Analyses for Improving Performance provides the tools for doing the crucial—yet often overlooked—upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson’s step-by-step method allows program developers and managers to: • Asses an organizations’s real business needs and the status of its supporting systems • Analyze necessary worker skills, knowledge, and attitudes • Specify performance requirements and evaluation standards • Produce a viable and comprehensive performance improvement design

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