The Business Letter Handbook contains hundreds of ready-to-use model business letters that you can adopt for you own business correspondence! These clear, easy-to-follow sample letters cover the most important types of business correspondence: proposals and requests for bids or information; claims, complaints, and policy statements; sales and solicitation letters; and many more! They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across--and get the results you want.

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