"This book does something important: it takes abstract information and puts it in language and worksheets that make sense. This gives everyone?? including top managers?? a complete description of how a company?s performing. And there?s no better tool for improving performance than understanding." ?? Jack Stack, author of The Great Game of Business "Know what is vital to the success of your business, enhance skills for confident prediction, and avert crisis management. This book offers all that for the price of lunch." ?? James C. Collins, Chairman Emeritus, Sizzler International, Inc. "Most small business?related books approach the implementation of business plans and strategic planning in a very traditional fashion. This one is different. It illustrates how to realistically turn a business plan into an action plan. But it does not stop there. The author discusses the most current methods of managing a business, e.g., total quality management techniques, not in textbook...

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