Here's the book you need to prepare the latest Cisco Internetwork Troubleshooting Support (CIT) exam, 642-831. This Study Guide provides:In-depth coverage of key exam topicsPractical information on troubleshooting and optimizing Cisco internetworksHundreds of challenging review questionsLeading-edge exam preparation software, including a test engine, sample simulation questions, and electronic flashcardsAuthoritative coverage of all exam objectives, including:Establishing an optimal system baselineDiagramming and documenting system topology and end system configurationVerifying connectivity at all layersSelecting an optimal troubleshooting approachPlanning a network documentation system and baseline monitoring schemeUsing Cisco IOS commands and applications to identify and isolate system problemsResolving sub-optimal system performance problemsRestoring optimal baseline serviceWorking with external providers and system users to resolve service provision problemsNote: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

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