Snipers in the hills overlook the shattered streets of Sarajevo. Knowing that the next bullet could strike at any moment, the ordinary men and women below strive to go about their daily lives as best they can. Kenan faces the agonizing dilemma of crossing the city to get water for his family. Dragan, gripped by fear, does not know who among his friends he can trust. And Arrow, a young woman counter-sniper must push herself to the limits - of body and soul, fear and humanity.