Kirsten Sehnbruch uses the case study of Chile to show the failures and inner-working of neo-liberal labour policy. She shows in detail what the real policy issue should be, namely the creation of proper institutions and of a corps of competent professionals with relevant skills and powers to operate them. This is extremely timely work, in that institutions are a matter of enormous concern in the international development community of policy-makers, who are desperate to make current orthodoxy work in terms of sustainability, the quality of life, human development and other dimensions beyond GDP growth.

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