An exhaustive, business-boosting reference, Construction Operations Manual of Policies and Procedures, Fourth Edition, by Andrew Civitello, Jr., is loaded with procedures and step-by-step details for successfully managing construction operations. You get nearly 500 pages of methods, strategies and tactics, forms and ready-to-copy letters all laid out for you in a concise, easy-to-grasp style. This new edition, now the most timely, complete, and useful guide available for managing construction, packs over 20% more forms, and checklists. It also covers new developments in construction management software, as well as new material devoted to the Design-Build process. Included CD-ROM packs project delivery forms, word-for-word letters, sample letters, and checklists to make the overall construction project management process easier and more efficient.