Youve upset me. You make me feel so guilty! Youve made me ashamed to be a member of this family. You make me so angry when you wont listen to me. But whats really going on when people say that youve hurt their feelings? This book focuses on the common situation when someone blames you for the way they feel. It explores the underlying reasons why others may refuse to take emotional responsibility for themselves, and looks at what you can do about it.