A complete CTS Exam Study SystemPublished with InfoComm International, CTS Certified Technology Specialist Exam Guide offers comprehensive coverage of all objectives on the InfoComm Certified Technology Specialist exam--the leading internationally recognized audiovisual (AV) certification. This authoritative resource includes learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, practice exam questions, and in-depth explanations. Designed to help you pass the exam with ease, this definitive volume also serves as an essential on-the-job reference.CD-ROM includes:One complete practice examE-book, with bonus AV Essentials contentBonus practice exam available for download (with free online registration)Covers all CTS exam objectives, including how to:Conduct a site surveyGather customer informationEvaluate and recommend changes to a site environmentDevelop a functional AV scopeDesign, provide, and sell AV solutionsConduct a vendor selection processMarket AV technologiesOperate AV solutionsConduct maintenance activitiesManage AV business operationsManage AV projects and personnelConduct estimating, purchasing, and job costing activitiesTroubleshoot and repair AV solutionsInfoComm International is the leading nonprofit association serving the professional information communications industry worldwide.Sven Lourik is a Washington, D.C. area writer and consultant specializing in training development, human performance management, and information support.

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