This book is the perfect guide for doctors, nurses, and other health care personnel who treat Hispanic patients who speak little or no English. It includes more than 1,400 useful lists of phrases and words that are most likely to be used in a medical setting. This handy reference helps medical and administrative staff to: Make appointments; Collect medical history and insurance information; Describe procedures; Ask about symptoms and pain; Reassure and comfort patients. This pocket-sized guide even features the basics of Spanish grammar and punctuation. Complete with Spanish and English glossaries, and is all health care workers need to communicate effectively with their Hispanic patients and family members.