Here is the ultimate self-instructional cross-cultural training manual. Concepts at the heart of intercultural communication are addressed in a step-by-step manner and include individualism and collectivism, monochronic and polychronic concepts of time and power distance relationships in the workplace. Storti uses cross-cultural dialogues as a sort of pre- and post-test for many of the ideas he introduces--inviting readers to return to them after completing the exercises to analyze them in light of what they have learned. The most amazing part of Figuring Foreigners Out is its universality--it is neither overtly nor implicitly oriented to one culture and therefore can be used by anyone interested in understanding people who are culturally different from themselves.

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