Does your organization need more than compliance and reporting from HR? Are you being challenged to add value, act as a strategic partner and develop individual and organizational capabilities? Even if your organization only needs personnel administration, are you optimizing that role? Whatever your organizational reality, this book provides a practical blueprint for HR transformation-and a framework for ongoing analysis and development. Now you and your colleagues can meet changing demands and grow as HR professionals. No other book takes such a systematic approach to HR optimization. The 14 chapters each discuss one HR function and its components, functions, processes, conditions and standards. Each chapter includes a scale for assessing where you are and where you want to be, the reasons you need to look at things differently, critical success factors, and lessons learned.