Offering a practical approach to HR, this title is ideal for the CIPD's new certificate in HR Practice as well as for foundation students or undergraduates studying an introductory module in HRM. Key Selling Points: Maps to the new CIPD standards and certificate outline Broad coverage means it is also suitable for wider Introduction to HR courses Follows the logical sequence of the employment cycle Practical focus balanced with the right amount of theory for introductory level New to this edition: All chapters revised and updated in line with the new certificate New chapters on employment law, organisational change and ending the employment relationship Increased coverage of customer service skills More on multicultural workforces, an ageing work population and work flexibility Online resource centre For tutors: PowerPoint slides Lecturer's Guide For students: Annotated web...

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