Why do some smallbusinesses succeed whileothers fail?That is the question one young entrepreneurfaces in this illuminating business parablefor our times. Loops reveals the soul-searchingstory of Tony, a business student whodoesnt understand why he cant quit schooland work in the family business.Then his professor surprises him with an unusualfinal exama twelve-week, summer-longstudy of the small businesses in his localarea. This simple real-world assignment opensTonys eyes to the most important lessons anentrepreneur can learn, such as how to:Manage experience zonesBuild strong customerrelations through visionmomentsStandardize key processesfor employeesInnovate, improve, andmaintain qualityAccomplish real results byclosing the loopsAs you follow Tonys journey, youll receivea week-by-week crash course on theseven essential loops for small business.You will learn how to distinguish yourselffrom the competition, improve your operations,and close the loops. Best of all,youll discover innovative ways to apply theloops concept to every challenge you face,with every endeavor, in any economy.When you close the loops, you open thedoorto limitless opportunities.

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