How much do you really know about what's going on in your workforce and organization? Good information is essential if managers are to manage well. Yet, too often, the right information does not get to the right place in the right form at the right time. That's because information often is spread throughout the organization-and hidden from management. This book will change all that. Learn how to establish a system that enables you to gather, process and make available internal information in your organization-quickly, easily and inexpensively. Part I addresses information and management success, Part II introduces the art and science of information, Part III covers how you can manage information.