Boost productivity by replacing employees' sense of entitlement with a sense of ownership. "Ownership Thinking" provides a three-step program for transforming employees from average people just doing their job to top-performing employees who operate with the understanding that they have a very real stake in the company's success. Learn how to educate your employees on the fundamentals of business and finance (how the company makes money and how they add - or take away - value); identify the organization's key performance indicators; and, create incentive plans aligning employees' behavior with business objectives. Brad Hams runs the company Ownership Thinking, which helps organizations combat entitlement mentality. He has served as president of Mrs. Fields Cookies in Mexico and held executive positions in the finance and operations in a Fortune 100 company.