"Project Management" is the team approach to programming. There are many programs out there that purport to help a development team manage a project—but most of them aren’t very good. World-renowned software guru Joel Spolsky’s company, FogCreek Software, has created a tool called FogBUGZ that incorporates all of Joel’s insight into what works and what doesn’t work in project management.FogBUGZ is based on a keeping track of database of cases. At any given time, every case is assigned to one person who must resolve it or forward it to someone else. Cases can be prioritized, documented, sorted, discussed, edited, assigned, estimated, searched, and tracked. Because FogBUGZ is web-based, everyone on the team always sees the whole picture. Everything from customer feature requests, to high level design discussions, to tiny bug fix details are all instantly searchable and trackable. This book, written with the guidance of the whole FogBUGZ team, completely describes the ins and outs of the latest version of FogBUGZ which is scheduled for release simultaneously with this book. TOC:Making Project Management Work.- The FogBugz Philosophy.- Lifecycle of a FogBugz Case.- Managing Cases.- The Three Types of Cases.- Where Do Cases Come From?- Entered via Web Interface (local/customer).- Entered via e-mail.- BugzScout.- Screenshots and attached files.- Filtering cases.- Being a Good FogBugz Citizen.- How devs/qa/mgt should work with FB.- Making FogBugz work for you.- Setting up Users and Groups.- Setting up Projects etc.- Setting up Permissions.- All the other lists you can change.- Getting the Big Picture.- Tracking estimates.- Using Due Dates.- Resolving cases.- Creating Release Notes.- Reporting/Extending.- Working with E-mail, RSS, and Discussion Groups.- E-mail.- Subscribing.- Customer e-mail.- RSS.- Discussion Groups.- Working with Source Code Control.- Setting up SCC.- Getting from Cases to Code and vice versa.- Appendix A: Setting up FogBugz.- Installing on Windows.- Installing on Unix.- Installing on MacOSX.- Customizing FogBugz.- Overall.- User options.- Appendix: BugzScout sample code.