Learn how to model, predict, and manage system reliability/availability throughout the development life cycleWritten by a panel of authors with a wealth of industry experience, the methods and concepts presented here give readers a solid understanding of modeling and managing system and software availability and reliability through the development of real applications and products. The modeling and prediction techniques and tools are customer-focused and data-driven, and are also aligned with industry standards (Telcordia, TL 9000, ISO, etc.). Readers will get a clear understanding about what real-world reliability and availability mean through step-by-step discussions of:System availabilityConceptual model of reliability and availabilityWhy availability varies between customersModeling availabilityEstimating parameters and availability from field dataEstimating input parameters from laboratory dataEstimating input parameters in the architecture/design stagePrediction accuracyConnecting the dotsThis book can be used by system architects, engineers, and developers to better understand and manage the reliability/availability of their products; quality engineers to grasp how software and hardware quality relate to system availability; and engineering students as part of a short course on system availability and software reliability.

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