Beschreibung

In this book, the authors bring together the extant research evidence on occupational violence and bullying, estimate the costs to organizations and the community at large, examine the overlaps between manifestation in the broader community and the extent of spillover into workplaces, and identity preventive interventions that may safeguard organizations from these threats. Opportunities for safeguarding strategies to add value to organizational skills, productivity, quality and reputation amongst clients, investors and government stakeholders are emphasized. Finally, the authors call for a broad-based global interdisciplinary initiative to develop definitional and policy terms that adequately account for commonalties and differences in occupational violence and bullying. Such an initiative is urgently needed to orientate organizational safeguarding strategies and domestic regulatory responses to international best practice.

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