The next evolutionary step in process improvement—from one of the field's most influential figures Six Sigma broke new ground in reducing process variation, but it doesn't account for improvements in key processes; Lean is effective, but fails to address the need for major improvement in key processes. Now, former ASQ president H. James Harrington provides the solution you've been waiting for-a method that cuts cost and cycle time by 60% and improves quality by 100%. Streamlined Process Improvement helps you initiate dramatic improvement in organizational processes quickly and efficiently using Harrington's step-by-step process.

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