Drawing on his more than forty years of sales experience, master motivator Zig Ziglar provides a wealth of inspirational and practical information for making it in today's fast-paced selling world. Ziglar's primary aim is to help sales professionals persuade their customers more effectively, more ethically, and more often! In this motivating book, he discusses: Where, when, and how to find prospects. How to deal with rude, angry, and disgruntled people. Why 70% of sales are made between 7:00 A.M. and 1:00 P.M. How top-selling pros manage stress. How to best utilize the telephone.