A team is more than just a working group. A team is…a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.

Agile teams succeed when their leaders are attentive to incorporating service and facilitation into their leadership style, thus fostering collaborative, empowered teams.

A facilitator hones skills such as listening, paying attention, encouraging interaction, asking questions, and providing an environment in which trust and collaboration thrive.

All decisions must be owned by the team.